Refund Policy
Refund Policy
At CLA, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help!
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The item is unused and in the same condition that you received it.
- It is in its original packaging.
- You contact us within 30 days of receiving your order.
How to Request a Refund
- Email us at info@shop-cla.com with your order number and a brief description of the issue.
- We’ll provide you with instructions on how to return your item.
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Refund Process
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank or card issuer.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at Info@shop-cla.com